iVe Renewal Plan : Providing you unrivaled comprehensive support and service for your iVe Ecosystem.
iVe Renewal Plan
Keeping iVe up to date allows you to uncover critical information faster by giving you access to the latest vehicles supported by iVe. An iVe Renewal Plan includes 12 months of service, maintenance, and support detailed below:
Newly released acquisition hardware. New hardware is generally released to support acquiring additional vehicles, systems, and/or support new acquisition methods. The cost of shipping hardware via regular postal service is included.
Any new software version released. New software versions generally include new features, enhancements, and bug fixes as well as support for additional vehicles, systems, and data. Updates are available for download to all customers with current licenses.
Up to two sets of acquisition hardware may be replaced for any reason. This does not include replacements of hardware license keys or replacement of defective hardware. Defective hardware is covered under the warranty.
Includes one re-attendance of an iVe certification course by a previously certified iVe Examiner. The attendee may attend all or part of the course for the purpose of maintaining their certification and learning the latest techniques.
Includes one acquisition of a system supported by iVe in which the system is shipped directly to our facility and is in working order. After completion, the system is returned along with a case report and associated iVe files.
Unlimited technical support related to identifying supported systems, troubleshooting acquisitions, or the operation of the iVe software or hardware.